Who we are

When we say ‘we’ or ‘us’ in this policy, we’re referring to Blue Arc Holdings (Pvt) Ltd, No. 531/18, Kotte Road, Pita Kotte,10100, Sri Lanka. This website was created and is managed by Ogilvy Martech, Sri Lanka. “Oonadeyak.com” is a brand and its owned by Blue Arc Holdings (Pvt) Ltd.

What sort of personal information do we hold?

Registration and contact details – your full name, address, email address, phone number and your contact history.

Bank account details – your bank account number and sort code.

Communication – relevant copies of communication between you and us as well as your communication preferences.

Payments – a record of payments made by you.

Your account login details – your user name and chosen password.

Contact preferences – how and whether you want us to contact you.

Beneficiaries – if we have lost contact with you, we may employ tracing agents to locate you or your beneficiaries to reunify your holding to the person(s) entitled to it.

Other – any special instructions or restrictions relating to your account.

How does this site store your credit card information?

Oonadeyak.com will never store your credit card information. All credit card transactions are done through a secure link.

What anonymous information is collected on this site?

Anonymous clickstream information is NOT collected for any visitor on this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored but are temporarily used to determine domain type and in some cases, geographic regions.  

How does this site use cookies?  

Oonadeyak.com uses session cookies for its shopping cart. If your browser’s cookies are disabled then Oonadeyak.com will use URL forwarding instead of cookies. The Sinhala/Tamil email service uses cookies for storing your login name. If you wish to disable cookies, please go to Internet Explorer -> Tools and set the privacy setting to ‘High’.

Who might we share your personal information with?

Our service providers  – some third parties process your personal information on our behalf but only if they meet our standards of security before doing so. We only share information that allows them to provide their services to us or to facilitate them providing their services to you. These third parties include:

  • Where relevant, our professional advisors, such as lawyers and consultants
  • Third-party vendors who help- us to manage and maintain our IT infrastructure.
  • Companies that deploy our emails and mailings for us because they need to know your details to carry out these services.

Other organisations and individuals  – With whom we may share your personal information in certain scenarios.

  • If we are reorganised or sold to another organisation, we may transfer information we hold about you to them so they can continue to provide the services to you.
  • If we are required to by law, under any rule or code of practice by which we are bound or where we are asked to do so by a public or regulatory authority.
  • If we need to do so in order to exercise or protect our legal rights.
  • In response to requests from individuals (or their representatives) seeking to protect their rights or the rights of others.

Security

We take protecting your personal information seriously and are continuously developing our security systems and processes. Some of the controls we have in place are:

  • We limit physical access to our buildings and user access to our systems to only those that we believe are entitled to be there.
  • We use technology controls for our information systems, such as firewalls, user verification, strong data encryption, and separation of roles, systems & data.
  • Systems are proactively monitored through a “detect and respond” information security function.
  • We utilize industry “good practise” standards to support the maintenance of a robust information security management system.

Contact us

If you would like to contact us or you have a question or a complaint, about this policy or how your personal information is processed, please contact us via:

By email: hello@oonadeyak.com

By post: No. 531/18, Kotte Road, Pita Kotte, 10100, Sri Lanka

Policy change

This privacy policy was most recently updated in April 2020. If we make changes to it, then we will take appropriate steps to bring those changes to your attention.